Shipment Policy for Tourpariz

Effective Date: January 4, 2025

At Tourpariz, we are committed to providing our customers with fast, reliable, and secure shipping for all of our products. Our Shipment Policy outlines the procedures and expectations for shipping, including shipping methods, processing times, delivery estimates, and related details. Please review the following to ensure a smooth shopping experience.

1. Shipping Methods

We offer a variety of shipping methods based on your location and order size. Shipping options are displayed at checkout for you to choose from. The available shipping methods are as follows:

  • Standard Shipping: This is the most economical option for most orders. Delivery times typically range from 5-7 business days.
  • Expedited Shipping: A faster option for customers who need their orders sooner. Delivery time for expedited shipping typically ranges from 2-3 business days.
  • Express Shipping: The fastest available option, with delivery typically within 1-2 business days (depending on your location).

All shipping methods are handled by third-party carriers such as UPS, FedEx, and the United States Postal Service (USPS).

2. Shipping Rates

Shipping costs are calculated based on the total weight of your order and the delivery destination. The shipping rate will be displayed at checkout before you complete your purchase.

  • Free Shipping: For orders over $100, we offer free standard shipping within the continental U.S. (excludes Alaska, Hawaii, and international locations).
  • Flat Rate Shipping: For smaller orders, a flat shipping fee may apply based on the selected shipping method.

Please note that shipping fees are non-refundable unless the item is defective, damaged, or incorrect.

3. Processing Time

All orders are typically processed within 1-2 business days from the time the order is placed. Orders placed after 3:00 PM EST or on weekends and holidays will be processed on the next business day. Processing time may vary depending on product availability and order volume.

Once your order is processed, you will receive a shipping confirmation email with tracking information, so you can monitor the status of your shipment.

4. Shipping Restrictions

  • Domestic Shipping: We currently offer domestic shipping within the United States (including Alaska and Hawaii). Shipping times and costs may vary depending on the destination.
  • International Shipping: At this time, Tourpariz does not offer direct international shipping. For international shipping inquiries, please contact our customer support team at info@tourpariz.net for assistance and shipping options.
  • PO Boxes & APO/FPO Addresses: We can ship to PO Boxes and APO/FPO addresses. However, please note that these orders may require longer processing times, and shipping options may be limited.

5. Order Tracking

Once your order has been shipped, you will receive an email containing a tracking number and a link to track your order. You can use this tracking number to check the status of your shipment on the carrier’s website. Please allow up to 24-48 hours for the tracking information to be updated in the carrier’s system.

6. Delivery Time Estimates

Delivery times depend on the shipping method selected and the destination address. The following are estimated delivery times after processing:

  • Standard Shipping: 5-7 business days
  • Expedited Shipping: 2-3 business days
  • Express Shipping: 1-2 business days

Please note that delivery times are estimates and are not guaranteed. Factors such as weather conditions, holidays, and third-party carrier delays may affect the delivery schedule.

7. Shipping Delays

While we strive to meet estimated delivery times, Tourpariz is not responsible for delays caused by third-party carriers, weather conditions, natural disasters, or any other unforeseen circumstances beyond our control. If your package is delayed, please check the tracking information for updates, or contact the carrier directly for more information.

8. Lost or Damaged Shipments

If your package is lost or damaged during shipping:

  • Damaged Items: If you receive a damaged product, please contact Tourpariz immediately at (513) 677-1955 or info@tourpariz.net. We will assist you with filing a claim with the carrier and offer either a replacement or a refund.
  • Lost Packages: If your package does not arrive within the expected time frame, please contact our customer support team for assistance. We will work with the carrier to resolve the issue and determine if a replacement or refund is appropriate.

9. Address Accuracy

Please ensure that the shipping address you provide is accurate and complete to avoid delays or issues with delivery. Tourpariz is not responsible for orders that are delayed, misdelivered, or lost due to incorrect or incomplete address information provided by the customer.

If you notice an error in your shipping address after placing an order, please contact us immediately at (513) 677-1955 or info@tourpariz.net, and we will attempt to correct it before your order is processed.

10. Returns and Exchanges

Please refer to our Refund and Returns Policy for information on how to return or exchange products. All return shipping costs are the responsibility of the customer unless the item is defective, damaged, or incorrectly shipped.

11. Contact Us

If you have any questions regarding our shipping policy, delivery times, or need assistance with your order, please contact our customer service team at:

Tourpariz
3700 Vineyard Haven Dr, Loveland, Ohio
Phone: (513) 677-1955
Email: info@tourpariz.net
Website: www.tourpariz.net

By purchasing from Tourpariz, you agree to the terms and conditions of this Shipment Policy. We appreciate your business and are dedicated to ensuring that your products are delivered safely and efficiently. Thank you for choosing Tourpariz!